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An electronic checklist improves transfer and retention of critical information at intraoperative handoff of care. Anesth Analg 2015 Jan;120(1):96-104 PMID: 25625256

Pubmed ID

25625256

DOI

10.1213/ANE.0000000000000506

Abstract

BACKGROUND: Communication failures are a significant cause of preventable medical errors, and poor-quality handoffs are associated with adverse events. We developed and implemented a simple checklist to improve communication during intraoperative transfer of patient care.

METHODS: A prospective observational assessment was performed to compare relay and retention of critical patient information between the outgoing and incoming anesthesiologist before and after introduction of an electronic handoff checklist. Secondary measurements included checklist usage and clinician satisfaction.

RESULTS: Sixty-nine handoffs were observed (39 with and 30 without the checklist). Significant improvements in the frequency of information relay occurred with checklist use, most notably related to administration of vasopressors and antiemetics (85% vs 44%, P = 0.008; 46% vs 15%, P = 0.015, respectively); estimated blood loss and urine output (85% vs 57%, P = 0.014; 85% vs 52%, P = 0.006, respectively); communication about potential areas of concern (92% vs 57%, P = 0.001), postoperative planning (92% vs 43%, P < 0.001), and introduction of the relieving anesthesiologist to the operating team (51% vs 3%, P < 0.001). When queried after the handoff, relieving anesthesiologists more frequently knew the antibiotic (97% vs 75%, P = 0.020), muscle relaxant (97% vs 63%, P = 0.003), and amount of fluid administered (97% vs 72%, P = 0.008) when the checklist was used. Voluntary use of the checklist occurred in 60% of the handoffs by the end of the observation period (99% control limits: 58%-75%.). Clinicians who reported using the checklist in at least two-thirds of their handoffs reported higher satisfaction with quality of communication at handoff (P = 0.003).

CONCLUSIONS: An electronic checklist improved relay and retention of critical patient information and clinician communication at intraoperative handoff of care.

Author List

Agarwala AV, Firth PG, Albrecht MA, Warren L, Musch G

Author

Meredith A. Albrecht MD, PhD Associate Professor in the Anesthesiology department at Medical College of Wisconsin




Scopus

2-s2.0-84923936359   19 Citations

MESH terms used to index this publication - Major topics in bold

Checklist
Continuity of Patient Care
Electronic Mail
Health Care Surveys
Humans
Interdisciplinary Communication
Intraoperative Care
Patient Handoff
Quality of Health Care
jenkins-FCD Prod-353 9ccd8489072cb19f5b9f808bb23ed672c582f41e