Errors in Clinician-Parent Communication during Neonatal Hospitalization. Children (Basel) 2019 Jun 24;6(6)
Date
06/27/2019Pubmed ID
31238497Pubmed Central ID
PMC6616421DOI
10.3390/children6060080Scopus ID
2-s2.0-85107188362 1 CitationAbstract
Error in clinician-parent communication is not a new issue in pediatrics. It has been the impetus behind national initiatives, namely, family-centered rounds. While family-centered rounds have proven effective, their success is dependent on the family being present during rounds. This does not always occur during prolonged hospitalizations, particularly in the Neonatal Intensive Care Unit (NICU). Current communication methods with parents not present during rounds rely heavily on the provider's prerogative and ability to multitask. Thus, errors in communication are commonplace and are largely accepted as inevitable. For the sake of the parents of a patient in the NICU, a high-fidelity communication system is urgently needed. NICUs must move beyond the telephone and use modern innovations in communication technology.
