The Influence of Patient and Provider Communication on Diabetes Care Delivery. J Ambul Care Manage 2016;39(3):272-8
Date
05/28/2016Pubmed ID
27232688DOI
10.1097/JAC.0000000000000119Scopus ID
2-s2.0-84973497265 (requires institutional sign-in at Scopus site) 5 CitationsAbstract
PURPOSE: To elicit the perspective of patients with type 2 diabetes, specific to communication with providers and health care teams.
METHODS: We conducted 21 focus groups with 115 adults in Midwestern primary care, endocrinology, and bariatric surgery clinics. Facilitators analyzed the transcripts using an iterative coding method.
RESULTS: The themes of encouragement and motivation, relationship building, compassion, and communication preferences highlighted effective strategies consistent with the core components of patient-centered care.
CONCLUSIONS: Patients and providers benefit from systems in which patients are efficiently and compassionately supported in self-management within their abilities and in partnership with their support networks.
Author List
Young SA, Azam LS, Meurer JR, Hill RS, Cui CAuthors
John R. Meurer MD, MBA Professor in the Institute for Health and Equity department at Medical College of WisconsinStaci A. Young PhD Sr Associate Dean, Associate Director, Professor in the Family Medicine department at Medical College of Wisconsin
MESH terms used to index this publication - Major topics in bold
CommunicationDiabetes Mellitus, Type 2
Focus Groups
Humans
Midwestern United States
Professional-Patient Relations
Self Care
