Meaningful use and the patient portal: patient enrollment, use, and satisfaction with patient portals at a later-adopting center. Am J Med Qual 2015;30(2):105-13
Date
02/25/2014Pubmed ID
24563085Pubmed Central ID
PMC4141030DOI
10.1177/1062860614523488Scopus ID
2-s2.0-84924911056 (requires institutional sign-in at Scopus site) 59 CitationsAbstract
Many physicians are adopting patient portals in response to governmental incentives for meaningful use (MU), but the stage 2 requirements for portal use may be particularly challenging for newer electronic health record (EHR) users. This study examined enrollment, use based on MU requirements, and satisfaction in a recently adopting fee-for-service multispecialty system. Between 2010 and 2012, overall portal enrollment increased from 13.2% to 23.1% but varied substantially by physician specialty. In 2013, more than 97% of physicians would have met requirements for a stage 2 MU utilization measure requiring that patients download personal health information, but only 38% of all physicians (87% of primary care physicians [PCPs] and 37% of other specialists) would have met e-mail requirements. Satisfaction with the portal overall and with portal-based e-mails was high. These results suggest that later-adopting PCPs can succeed in providing satisfactory record and e-mail access but specialists may find reaching e-mail thresholds more difficult.
Author List
Neuner J, Fedders M, Caravella M, Bradford L, Schapira MMESH terms used to index this publication - Major topics in bold
AdolescentAdult
Aged
Electronic Health Records
Female
Humans
Male
Meaningful Use
Middle Aged
Patient Portals
Surveys and Questionnaires
Young Adult
