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Implementation of a pilot electronic parent support tool in and after neonatal intensive care unit discharge. J Perinatol 2022 Aug;42(8):1110-1117

Date

02/09/2022

Pubmed ID

35132150

Pubmed Central ID

PMC8819205

DOI

10.1038/s41372-021-01303-3

Scopus ID

2-s2.0-85124345548 (requires institutional sign-in at Scopus site)   2 Citations

Abstract

OBJECTIVE: To describe an electronic parent support tool for the neonatal intensive care unit (NICU), and to assess whether support requests changed with staff availability.

METHODS: We implemented secure text- or email-based parent support in the NICU and in the week after discharge. Questionnaires asked whether a parent would like psychology, social work, child life, chaplain, or post-discharge nurse support. Requested referrals were placed, and customized online resources and contacts were provided. We assessed whether requests changed based on in-person resource availability.

RESULTS: Of 378 infants in our NICU from May to December, 202 parents agreed to participate. The proportion agreeing to participate increased over time (38-59%, pā€‰=ā€‰0.012). Post-discharge nurse requests decreased over time (90-45%, pā€‰=ā€‰0.033); other requests did not change significantly.

CONCLUSIONS: An electronic tool increased parent support availability in the NICU and following discharge, even after staff were available at the bedside.

Author List

Lagatta J, Malnory M, Fischer E, Davis M, Radke-Connell P, Weber C, Cohen S

Authors

Susan Cohen MD Associate Professor in the Pediatrics department at Medical College of Wisconsin
Elizabeth Fischer PhD Assistant Professor in the Pediatrics department at Medical College of Wisconsin
Joanne M. Lagatta MD Professor in the Pediatrics department at Medical College of Wisconsin




MESH terms used to index this publication - Major topics in bold

Aftercare
Child
Electronics
Humans
Infant
Infant, Newborn
Intensive Care Units, Neonatal
Parents
Patient Discharge