Civility in Health Care: A Moral Imperative. HEC Forum 2024 Jun;36(2):245-257
Date
12/23/2022Pubmed ID
36547791Pubmed Central ID
PMC11070391DOI
10.1007/s10730-022-09501-yScopus ID
2-s2.0-85144722662 (requires institutional sign-in at Scopus site) 3 CitationsAbstract
Civility is an essential feature of health care, as it is in so many other areas of human interaction. The article examines the meaning of civility, reviews its origins, and provides reasons for its moral significance in health care. It describes common types of uncivil behavior by health care professionals, patients, and visitors in hospitals and other health care settings, and it suggests strategies to prevent and respond to uncivil behavior, including institutional codes of conduct and disciplinary procedures. The article concludes that uncivil behavior toward health care professionals, patients, and others subverts the moral goals of health care and is therefore unacceptable. Civility is a basic professional duty that health care professionals should embrace, model, and teach.
Author List
Geiderman JM, Moskop JC, Marco CA, Schears RM, Derse ARAuthor
Arthur R. Derse MD, JD Director, Professor in the Institute for Health and Equity department at Medical College of WisconsinMESH terms used to index this publication - Major topics in bold
Delivery of Health CareHealth Personnel
Humans
Incivility
Morals
