Patient and Provider Factors Associated With Successfully Addressing Medical Needs Using Telehealth: A Cross-Sectional Survey. WMJ 2023 May;122(2):124-126
Date
05/04/2023Pubmed ID
37141478Scopus ID
2-s2.0-85159549100 (requires institutional sign-in at Scopus site)Abstract
Few data exist that highlight areas where telemedicine shines or struggles from the patient perspective. We conducted a retrospective analysis of patient experience data from 19,465 visits using a logistic regression to model the odds a virtual visit addressed a patient's medical needs. Patient age (80 years: OR 0.58; 95% CI, 0.50-0.67 vs 40-64 years), race (Black: 0.68; 95% CI, 0.60-0.76 vs White), and connection (telephone conversion: OR 0.59; 95% CI, 0.53-0.66 vs video success) were associated with a lower likelihood of addressing medical needs; results varied modestly across specialties. These data suggest that while telehealth is generally well accepted by patients, differences are seen among patient factors and specialty.
Author List
Wamuo O, Hyun N, Holt JM, Somai MM, Crotty BHAuthors
Bradley H. Crotty MD Associate Professor in the Medicine department at Medical College of WisconsinMelek Somai MD Assistant Professor in the Medicine department at Medical College of Wisconsin
MESH terms used to index this publication - Major topics in bold
Aged, 80 and overCross-Sectional Studies
Humans
Retrospective Studies
Telemedicine
