Meaningful use and the patient portal: patient enrollment, use, and satisfaction with patient portals at a later-adopting center. Am J Med Qual 2015;30(2):105-13
Date
02/25/2014Pubmed ID
24563085Pubmed Central ID
PMC4141030DOI
10.1177/1062860614523488Scopus ID
2-s2.0-84924911056 (requires institutional sign-in at Scopus site) 50 CitationsAbstract
Many physicians are adopting patient portals in response to governmental incentives for meaningful use (MU), but the stage 2 requirements for portal use may be particularly challenging for newer electronic health record (EHR) users. This study examined enrollment, use based on MU requirements, and satisfaction in a recently adopting fee-for-service multispecialty system. Between 2010 and 2012, overall portal enrollment increased from 13.2% to 23.1% but varied substantially by physician specialty. In 2013, more than 97% of physicians would have met requirements for a stage 2 MU utilization measure requiring that patients download personal health information, but only 38% of all physicians (87% of primary care physicians [PCPs] and 37% of other specialists) would have met e-mail requirements. Satisfaction with the portal overall and with portal-based e-mails was high. These results suggest that later-adopting PCPs can succeed in providing satisfactory record and e-mail access but specialists may find reaching e-mail thresholds more difficult.
Author List
Neuner J, Fedders M, Caravella M, Bradford L, Schapira MAuthor
Joan Neuner MD, MPH Professor in the Medicine department at Medical College of WisconsinMESH terms used to index this publication - Major topics in bold
AdolescentAdult
Aged
Electronic Health Records
Female
Humans
Male
Meaningful Use
Middle Aged
Patient Portals
Surveys and Questionnaires
Young Adult
