A Critique of the Shannon-Weaver Theory of Communication and Its Implications for Nursing. Res Theory Nurs Pract 2018 May 01;32(2):216-225
Date
05/25/2018Pubmed ID
29792257DOI
10.1891/1541-6577.32.2.216Scopus ID
2-s2.0-85048536826 (requires institutional sign-in at Scopus site) 3 CitationsAbstract
With the Joint Commission's revelation that as much as 65%-70% of the time miscommunication has been discovered to be the root cause of many sentinel events, it may be time to examine a communication theory to support practice improvement efforts. Effective communication has been shown to decrease medical errors, improve patient satisfaction, and increase adherence to treatment plans leading to better health outcomes; yet very few studies have examined communication theories and their applicability to practice. This article will examine the Shannon-Weaver Communication Theory as one theory that may support future studies examining the teach-back communication method as a means to improving patient health literacy leading to improvements in clinical practice.
Author List
Gillespie DJ, Schiffman RAuthor
Rachel Schiffman BS,MS,PhD Associate Dean for Research in the College of Nursing department at University of Wisconsin - MilwaukeeMESH terms used to index this publication - Major topics in bold
CommunicationHumans
Medical Errors
Models, Theoretical
Practice Patterns, Nurses'
